Designed to help organizations enhance customer engagement, automate communications, and provide intelligent access to organizational knowledge through natural, context-aware interactions.
Built on advanced Generative AI, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) technologies, KATA enables organizations to deploy intelligent assistants that can answer questions, retrieve information, support users, and streamline business processes — while maintaining control over proprietary knowledge and data.
KATA Tiers
Essential
For entrepreneurs, freelancers, consultants, micro businesses and small teams seeking an effective AI assistant for customer engagement and business communications.
- AI-powered conversational assistant
- Website, WhatsApp Business & Telegram deployment
- Basic Knowledge Base & RAG
- Content Management System (CMS)
- Chat and conversation management
- Standard administration portal
- Basic analytics and reporting
- Cloud, Private Cloud, On-Premise or Hybrid deployment
Growth
For SMEs and growing organizations requiring enhanced knowledge management, team collaboration and organizational intelligence capabilities.
- Everything in Essential, plus:
- Advanced RAG
- Multi-Source Knowledge Management
- Advanced CMS capabilities
- Team and user management
- Role-based access controls
- Enhanced analytics and reporting
- Custom branding and configuration
- Extended integration capabilities
- Multiple knowledge repositories and sources
- Cloud, Private Cloud, On-Premise or Hybrid deployment
Premier
For enterprises, government agencies, regulated industries and organizations requiring advanced governance, security, integrations and operational intelligence.
- Everything in Growth, plus:
- Enterprise Knowledge Fabric
- Enterprise-grade knowledge governance
- CRM, ERP and business system integration
- API connectivity and extensibility
- Advanced workflow automation
- Agentic AI capabilities
- Enterprise governance and audit controls
- Security guardrails and compliance features
- Flexible deployment architectures
- Dedicated support options
- Cloud, Private Cloud, On-Premise or Hybrid deployment
KATA Professional Services
The capabilities listed above represent the standard baseline for each edition.
KATA Professional Services provides organizations with additional capabilities including:
- Solution architecture and advisory
- Knowledge engineering
- CMS configuration and optimization
- Custom integrations
- AI governance and compliance advisory
- Managed AI services
- Industry-specific solutions
- Training and change management
Final scope, architecture, deployment model, integrations, governance controls, AI workflows and feature sets are determined based on organizational objectives, technical environment and operational requirements.
Disclaimer: Product features, specifications, demonstrations, pricing, editions, roadmaps and availability described on this website are provided for general informational purposes only and may change without notice. Unless expressly agreed in a written contract, nothing on this website constitutes a binding commitment, warranty or obligation by 41 LABS Sdn. Bhd. All rights reserved.
AI-Powered Assistant & Conversational Intelligence Platform